Preparing for First Visit



We are pleased you are considering or have chosen Carolinas Counseling Group. The decision to come for counseling is quite important and we are honored you are evaluating our group. We want you to have all the information you need in order to make an informed decision and try to make it available on our site. We will do everything we can to insure you get professional help in a safe, private setting.

When you call for an appointment our receptionists will schedule you as soon as possible with your therapist. If you are not sure who to see they can help you decide which therapist would be best suited to help. Sometimes there may be a delay before your first appointment. We recommend you schedule several appointments because there is often limited availability and it is frustrating once you begin to have further delays. 

On our site you will find a list of our fees, forms to download, and insurance info. The fees listed are for self-pay clients but if you have insurance your fees will be based on your plan. With many plans you would pay the specialist copay if you have met your deductible. Here is a list of insurance plans accepted by our therapists. Please check to see which therapists accept reimbursement by your plan and bring your insurance card to your first appt. There are intake, disclosure and information forms available for you to download, fill out, sign and bring to your first appointment as well. 

You can pay with cash, check, Visa, Mastercard, Discover and Debit. Unfortunately we do not accept American Express. You have the option of using your HSA card as well. Thank you again and don't hesitate to give our experienced admin staff a call if you need help or have questions. 

Our Receptionists are available to take your calls Monday thru Thursday 9:00AM to 4:30PM and Friday 9:00AM to 2:00PM.